Content & curriculum
Preparing a junior sales representative to work professionally within the company and understand their role as a liaison between the client and various company departments; subsequently, developing practical sales skills—ranging from product knowledge, customer base building, and initial contact to needs assessment, presentations, objection handling, negotiation, closing, and follow-up.
Curriculum axes
• Establishing concepts
• Linking concepts to reality
• Skill building
• Practicing sales scenarios
• Correcting performance
About the trainer
Abdullah Qasim Agha
A trainer and strategic leader specializing in business management, leadership, and administrative development.
Who is this for
New sales representatives
Customer service staff
Marketing staff
Small business owners
Those wishing to enter the sales field
Certificate
Certificate of Completion
This certificate is awarded to the trainee upon successfully passing the exam and completing the training program requirements.
Certificate of Attendance
This certificate is awarded to the trainee in recognition of their attendance and participation in the training program.
Withdrawal & refund policy
Cancellation more than 48 hours in advance
Refund rate: 100% in cash or as credit valid for 30 days.
Fees: No fees (0%).
Cancellation more than 48 hours in advance
Refund: 100% of the amount paid.
Alternative option: Full amount converted to credit valid for 30 days.
Cancellation between 48 and 24 hours in advance
Deducted fees: 25% of the value of the cancelled days (cancellation fee).
Refunded/Transferred amount: 75% of the remaining value is refunded or transferred as credit.
Cancellation less than 24 hours in advance
Deducted fees: 50% of the value of the cancelled days (cancellation fee).
Refunded/Transferred amount: 50% of the remaining value is refunded or transferred as credit.